Cookie Policy

Last updated September 07, 2023

This Cookie Policy explains how MetaSurvey ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our websites at  https://getmetasurvey.com, https://app.getmetasurvey.com, https://public.getmetasurvey.com, https://feedback.getmetasurvey.com (collectively "Websites"). It explains what these technologies are and why we use them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, MetaSurvey) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

 

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.

 

What cookies do we use?

Name: ph_phc_ufzpEzVcaklfY8jE3JwURmMDau84sOuAvKCY0IzVwpi_posthog

Purpose: Analytics

Provider: getmetasurvey.com

Service: PostHog

Expires in: 1 year

 

Name: fs_uid

Purpose: Analytics

Provider: getmetasurvey.com

Service: FullStory

Expires in: 1 year

 

Name: fs_lua

Purpose: Analytics

Provider: getmetasurvey.com

Service: FullStory

Expires in: 30 mins

 

Name: __cf_bm

Purpose: This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Provider: paddle.com

Service: Paddle

Expires in: 30 mins

 

Name: XSRF-TOKEN

Purpose: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks on feedback.getmetasurvey.com.

Provider: www.productlift.dev

Service: ProductLift

Expires in: 2 hours

 

Name: productlift_session

Purpose: Maintain user session on feedback.getmetasurvey.com.

Provider: www.productlift.dev

Service: ProductLift

Expires in: 2 hours

 

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

 

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.


Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@getmetasurvey.com.